Say Hello To Randi Ortner, Heinen’s Avon Sales Lead

How long have you been working at Heinen’s?
I started as a cashier at the Avon store 8 years ago. From there I moved to the cash office. I decided that I wanted to build a career at Heinen’s, so when the Sales Lead position became available I jumped at the chance. I really like it, and I like my team.

What’s your favorite part about working in the deli?
I am learning a ton, which is preparing me for when I become a store manager. It’s a great stepping stone for making me a more well-rounded manager.

Do you cook?
Yes. I have to; my husband doesn’t cook. But I enjoy it.

Is there a favorite dish that you like to prepare?
I love to make chicken paprikash. I just made it last night, actually. I’m always on Pinterest and different websites looking up cool new recipes and usages for interesting ingredients. My husband may not always like what I make but at least I have fun!

What are 5 ingredients that are always in your kitchen?
1. Parmigiano Reggiano
2. Good olive oil
3. Garlic Expressions Dressing. I love that stuff! I use it as a marinade. The longer you marinate a steak in it the better. It’s so tender!
4. Fresh herbs – always
5. Two Brothers Seasoning. It’s so good on burgers!

It’s your day off. What are you spending your time doing?
Usually I am working in the yard or doing some sort of project in the house. We have an old farmhouse so there’s always something to do. I love to cook and bake when I’m off, too. I’m a foodie, which makes working at Heinen’s even more fun!

Heinen's Grocery Store
We're Heinen's Grocery Stores, a Cleveland, OH based family-owned grocery store established in 1929. Our 23 store locations serve the Northeast Ohio and Greater Chicago Areas. We're focused on quality meats, fresh market produce and superior customer service. We make grocery shopping something to smile about.


  1. She is very helpful. When my husband and I are shopping, she is encourages us to try different products we may not be familiar with such as RP’s gluten free fresh pasta.

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